Privacy Policy

1. Introduction

QRBitez ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR code ordering platform and services.

2. Information We Collect

2.1 Information You Provide

• Mobile phone numbers for order verification
• Order details and preferences
• Service requests and special instructions
• Contact information when you reach out to us

2.2 Automatically Collected Information

• Device information (device type, operating system)
• Usage data (pages visited, time spent, features used)
• IP address and location data (for service delivery)
• Order history and transaction records

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Verify your identity and prevent unauthorized access
• Send order updates and notifications
• Improve our services and user experience
• Respond to your inquiries and provide customer support
• Comply with legal obligations
• Analyze usage patterns to enhance our platform

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in operating our platform (payment processors, delivery services)
• Business Partners: Hotels, restaurants, and cinema halls where you place orders
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order records may be retained for accounting and legal compliance purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Object to processing of your data
• Request data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookie preferences through your browser settings, though this may affect platform functionality.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: